Privacy Policy

This page is used to inform website visitors and users of our services regarding our policies with the collection, use, and disclosure of Personal Information here on virtilitation.com.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Before we start

Most websites and companies will state how much they value your privacy and how concerned they are to protect it, just to tell you, a few lines later, that they basically take every bit of your personal information they can get a hold of and often even sell this information to third parties. Although our platform relies on wix.com as a data processor and service provider, we do our best to limit any collecting and processing of personal data as far as possible:

  • We do not use Google Analytics or Facebook Pixel

  • We do not use social share or like buttons, social log-ins or similar 'features'.

  • Our cookies are set to 'essential' by default. We recommend choosing this option to prevent any analytical Wix cookies that are built into the website and cannot be removed by us.

  • We collect as little information about you as possible to offer our services. For instance, we intentionally do not invite you to save and store your credit card information on our website.

  • We encourage you to use do-not-track plugins or similar technology in your web browser.

  • We do not transmit any of your data to a third party, unless it is essential to deliver our services (e.g. to payment providers).

  • We delete your personal data automatically within 30 days, once a request has been answered, a service has been completely rendered and the billing / payment process is finished. We only archive essential billing / payment information as required by the local financial authorities.

  • And, of course, we do not sell your information to any third party.

What type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history for 30 days. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); billing details, payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How we collect your information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

Why we collect such personal information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To manage Your requests to us;

  3. To provide our Users with ongoing customer assistance and technical support;

  4. To manage your account / your registration as a user of the service. The Personal Information You provide can give You access to different functionalities of the Service that are available to You as a registered user;

  5. To be able to contact our Visitors and Users with general or personalised service-related notices, but only in relation with a specific request or an ongoing contract (no advertisement, product updates, etc.);

  6. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  7. To comply with any applicable laws and regulations.
     

How we store, use, share and disclose our site visitors' and users' personal information

Our services are hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may share your personal information in the following situation:

  • With Service Providers (e.g. website host, payment providers or partnering consultants): We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You and to render our services (e.g. when teaming up with additional external consultants).

  • Due to legal obligations: Under certain circumstances, we may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

How we communicate with our site visitors and users

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates regarding ongoing contracts, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How we use cookies and other tracking tools

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

Our website uses these “cookies” to collection information which are essential to run the website (e.g. for security or member log-in). We do not use cookies, beacons, pixels or similar technology for marketing or cross-site tracking.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

 

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

How you as a site visitors can withdraw your consent

If you don’t want us to process your data anymore, please contact us at hello@virtilitation.com or send us mail to:

 

Martin Reinfeldt

Rua Sebastiao Saraiva Lima 78, 1 ESQ

1170-343 Lisboa

Portugal.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and your contact information

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@virtilitation.com or send us mail to:

Martin Reinfeldt

Rua Sebastiao Saraiva Lima 78, 1 ESQ

1170-343 Lisboa

Portugal.